Who we are

Tween Xstream is a division of the TweenOvate ministry based in South Africa. The purpose of TweenOvate is to provide parents with parenting resources (for more on this, feel free to visit www.tweenovate.com), and to provide their kids with Christian entertainment such as music, movies and TV shows. And this is how Tween xstream was born.

What personal data we collect and why we collect it

Profile information

Er only keep information given by the user upon signup, such as name and surname, email address, profile picture, etc.

Contact forms

We only have one contact form on our website, and that is under the Contact Us page. You can use this to send us an email that will be sent directly to shows@tweenxstream.com.

Cookies

Uscreen is the platform we use to host Tween Xstream. They use cookies that bill better enhance the user experience, such as our "Continue Watching" function.

Profile information

Once you became a subscriber of Tween Xstream, you as a parent can update your profile information under My Account. Since it is a criminal offence to collect data from minors, we highly recommend that you enter your details under the profile section, and not those of your children.

Who we share your data with

XrossBeat Media, TweenOvate and/or Tween Xstream does not share or sell personal information or data to any third-parties.

How long we retain your data

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Your contact information

The only contact information we request is the first name, last name and email address of the parent or guardian upon signup.

Additional information

The only additional information that can be provided is a profile pick of the user. Profile pictures are being stored on the Tween Xstream server and not on any third party servers or websites.

How we protect your data

Uscreen have a robust and powerful protection system that will protect all users' data and information.

What third parties we receive data from

We receive data from the following third party.

  1. MailChimp. We receive a list of all users that have signed up for the Tween Xstream mailing list. Information we receive from these parties are the information the user provided upon signup, such as Name, Surname and Email address. We also receive data from these parties such as open rates and click rates.

Payment Gateway

Payments are being handled by Uscreen Payment Systems.